I-B2C CRM ibaluleke kakhulu kumabhizinisi abhekene namakhasimende

Abathengi emakethe yanamuhla banikwe amandla amakhulu kunanini ngaphambili, ngenkuthalo befuna amathuba okuzibandakanya namabhizinisi nemikhiqizo. Ukushintshwa kwamandla okukhulu kubathengi kwenzeke ngokushesha okukhulu futhi kushiye izinkampani eziningi zingakuhlomele kabi ukusebenzisa lonke ulwazi olusha abathengi abaqale ukulunikeza ngezindlela ezintsha. Yize cishe wonke amabhizinisi abhekwe ngabathengi asebenzisa izixazululo zeCRM ukuphatha amakhasimende namathemba, iningi lawo lincike kubuchwepheshe obungamashumi eminyaka - futhi zazenzelwe