Ukulinganisa Ukubandakanyeka Kwekhasimende Real-Time nge-Voice Behavior Analytics

Isikrini esenziwe ngekhofi

Sisanda kubhala nge- ukubaluleka kwezikhathi zokuphendula kanye nethuba lokuthi iqembu lakho lokuthengisa noma lamakhasimende liphendule… futhi laxoxa nangekhwalithi yempendulo yabo. Ungathini uma ungalinganisa umthelela wezingxoxo zakho namakhasimende akho? Kungenzeka nge Ingxoxo yeCogito.

I-Cogito Dialog ithuthukisa ukusebenza komenzeli wamakhasimende ngokubethula ngesiqondiso sangempela sokuziphatha. I-Cogito Engagement Score inikeza isilinganiso nenhloso ethembekile yekhwalithi ku-100% wokuxhumana kwefoni okukhethiwe inkampani enamakhasimende ayo.

Cabanga ukukwazi ukuzwa ukukhungatheka noma ukwaneliseka ngesikhathi sangempela njengoba ukhuluma nethemba noma ikhasimende! Lesi isithembiso sokuziphatha analytics njengoCogito. Ukuziphatha kukaCogito analytics ubuchwepheshe buqhamuke ocwaningweni nge-MIT Media Lab futhi bukhonjiswe ukuthi busebenza ngempumelelo ngokuthunyelwa okuningana kwezebhizinisi.

  • Izwi Lomuntu - Idatha enkulu analytics kusetshenziswe ngokusebenzisa ama-algorithms aphathelene nokunika amandla ukuhlaziywa kokusakazwa kwamasignali wezwi
  • Real-Time - Okuhlangenwe nakho okusebenziseka kalula okuqondisa omele ukuguqula ngamandla isitayela sabo ukuze sihambisane nalokho okuthandwa yikhasimende
  • Ukushaya amagoli - I-Cogito Engagement Scores ™ inikezela abaphathi isilinganiso esicacile senhloso yokusebenza komenzeli nempumelelo yokuxhumana
  • Ukuqagela - Imininingwane ekhishwe ekusebenzisaneni ngakunye yazisa ukuthi ikhasimende ngalinye kanye nommeleli kungenzeka benzeni ngokulandelayo
  • Imiphumela  - Cloud based, enembile ukusebenzisa nokuhlanganiswa nekhono nge CRM ekhona futhi telephony izinhlelo kusheshisa isikhathi value

I-Cogito Dialog Alertview

UCogito unikezela ngeziqondiso zesikhathi sangempela sokuziphatha kubamele abasebenzela amakhasimende, okubenza bakwazi ukuthuthukisa isitayela sabo sokuxhumana, ngenkathi bakhe ubudlelwano bokuthembana kakhulu namakhasimende abo. Isoftware yakwaCogito iletha imininingwane esheshayo nenhloso emazingeni wokuzibandakanya kukho konke ukuxhumana okususelwe ocingweni. Lokhu kunika amandla ochwepheshe bezingcingo ukuletha isipiliyoni samakhasimende esihehayo futhi esinakekelayo, esigcina sithuthukise ikhwalithi yesevisi nokusebenza kokuthengisa.

UCABANGANI?

Le sayithi isebenzisa i-Akismet ukunciphisa ugaxekile. Funda ukuthi idatha yakho yokuphawula isetshenziswa kanjani.