I-Gainight: Ipulatifomu yokuqonda kwamakhasimende nokugcinwa
Ukubheka phambili yethule ukukhishwa kwentwasahlobo kwepulatifomu yayo yokuphathwa kwamakhasimende okuphumelelayo, okwenza kube lula nakakhulu kubakhangisi ukuthola ukubukwa kwamakhasimende okungu-360 ° futhi basebenzisane nabanye ababambiqhaza bempumelelo yamakhasimende kuyo yonke inhlangano besebenzisa amandla okuhlaziya idatha.
Ezinkampanini ezinkulu lapho iminyango eminingi ehlukene - kusuka ekuthengiseni kuya ekuthuthukisweni komkhiqizo nasekukhangiseni - abathengisi baphonselwa inselelo ngamaphoyinti emininingwane angafani ngomsebenzi wamakhasimende, kepha kufanele benze umzamo ohlanganyelwe wokugcina amakhasimende ajabule futhi azibandakanye. Nakhu ukuthi iGainsight isiza kanjani:
- Imojuli Yokuphathwa Kokutholwa inika amandla amabhizinisi engenayo aphindayo ukukala ukusetshenziswa komkhiqizo, ukutholwa kanye namamethrikhi okuphumelela futhi asebenzise lokhu ukushayela ukuhamba komsebenzi kwamakhasimende kulo lonke ibhizinisi.
- Imodyuli Yokuphendula Impendulo inika amandla amabhizinisi engenayo aphindayo ukukala impilo yamakhasimende ngokusebenzisa izinhlolovo nokuthatha izinyathelo ngokuya ngezimpendulo zezinhlolovo - ngqo ngaphakathi Salesforce.com.
- Imodyuli ye-Lifetime Revenue Management inika amandla amabhizinisi engenayo aphindaphindiwe ukukala ngokunembile nokuhlaziya i-churn nokuhlola umthelela wayo ekukhuleni kwemali engenayo kanye nenani lempilo yekhasimende.
- Imodyuli Yokuphathwa Kwezokugcina inika amandla amabhizinisi engenayo aphindaphindiwe ukulinganisa nokushintsha ukuhamba komsebenzi ukuze kugcinwe amakhasimende - ngqo kusuka ngaphakathi kwe-Salesforce.com.
I-Gainight inikeza ababambiqhaza bempumelelo yamakhasimende ukuthola umbono ophelele ngempilo yamakhasimende, okuholela ekuthini iminyango yomnyango, ukuxhumana okuphindiwe nokuxhumana okwenziwa ngomsebenzi. Amakhono amasha webhizinisi likaGainsight asiza izinkampani ukuletha inani kumakhasimende abo amakhulu kunawo wonke, anamasu amaningi. Amabhizinisi aqhuba ukugcinwa okwengeziwe kanye nemali engenayo yokukhula ngemininingwane yamanje kakhulu emayelana namakhasimende abo ezandleni zabo nangokuhlala ngaphambi kokuhamba kwabaxhasi.