Ungayisebenzisa Kanjani i-Chatbot Yebhizinisi Lakho

izingxoxo zezingxoxo

Ama-chatbots, lezo zinhlelo zama-computer ezilingisa izingxoxo zabantu zisebenzisa ubuhlakani bokuzenzela, ziguqula indlela abantu abaxhumana ngayo ne-Intanethi. Akumangazi ukuthi izinhlelo zokusebenza zezingxoxo zibhekwa njengeziphequluli ezintsha nezingxoxo, amawebhusayithi amasha.

I-Siri, i-Alexa, i-Google Now, neCortana zonke ziyizibonelo zezingxoxo. Futhi i-Facebook ivule i-Messenger, ikwenza kungabi uhlelo lokusebenza nje kepha ipulatifomu lapho onjiniyela bangakha khona yonke imvelo ye-bot.

Ama-Chatbots aklanyelwe ukuba abe umsizi wangempela wokugcina, akusize ufeze imisebenzi esukela ekuphenduleni imibuzo, ekutholeni izinkomba-ndlela zokushayela, ukukhuphula i-thermostat ekhaya lakho elihlakaniphile, ukudlala izingoma zakho ozithandayo. Heck, kwazi bani, ngelinye ilanga bangaphakela nekati lakho!

Izingxoxo zebhizinisi

Yize izingxoxo zezingxoxo bezilokhu zikhona amashumi eminyaka (okuqala kakhulu ukubuyela emuva ku-1966), izinkampani zisanda kuqala ukuzisebenzisa ngenhloso yebhizinisi.

Izinhlobo zisebenzisa izingxoxo zokuxoxa ukusiza abathengi ngezindlela ezahlukahlukene: ukuthola imikhiqizo, ukwenza lula ukuthengisa, ukuthonya izinqumo zokuthenga, nokukhuthaza ukuzibandakanya kwabezindaba zenhlalo, ukubala ezimbalwa. Abanye sebeqalile ukuwafaka njengengxenye ye-matrix yabo yesevisi yamakhasimende.

Manje sekunama-bots wesimo sezulu, ama-bots wezindaba, ama-bots ezezimali omuntu siqu, ama-bots wokuhlela, ama-bots wokugibela amabhasi, ama-bots okubamba impilo, kanye ne-bots yomngani wakho (ngoba, uyazi, sonke sidinga umuntu esizokhuluma naye, noma ngabe kuyibhot) .

A cwaningo, okwenziwe yi-Opus Research and Nuance Communications, kutholakale ukuthi amaphesenti angama-89 wabathengi afuna ukuzixoxela nabasizi abangokoqobo ukuthola imininingwane ngokushesha kunokusesha emakhasini eWebhu noma kuhlelo lokusebenza lweselula bebodwa.

Isinqumo sikhona - abantu bamba izingxoxo zokuxoxa!

Ingxoxo yebhizinisi lakho

Wake wakucabanga ukusebenzisa i-chatbot yebhizinisi lakho?

Ungakwazi. Futhi naphezu kokucabanga kwakho, akunzima kangako. Ungakha i-bot eyisisekelo ngemizuzu nje usebenzisa ezinye zezinsizakusebenza ezibalwe ngezansi.

Nazi ezinye izinsizakusebenza esizincomayo ezingadingi ukufaka amakhodi:

  1. Botsify - I-Botsify ikuvumela ukuthi wakhe i-Facebook Messenger chatbot mahhala ngaphandle kokufaka amakhodi. Uhlelo lokusebenza ludinga kuphela izinyathelo ezimbalwa ukwenza i-bot yakho isebenze. Iwebhusayithi ithi ingayishaya iChatfuel ngesikhathi esidingekayo: imizuzu emihlanu nje ecaleni likaBotsify, futhi lokho kufaka ukuhlela imiyalezo kanye analytics. Kumahhala ngemilayezo engenamkhawulo; izinhlelo zamanani ziqala lapho uhlanganiswa namanye amapulatifomu nezinsizakalo.
  2. Chatfuel - Yakha ingxoxo ngaphandle kokufaka amakhodi - yilokho iChatfuel ekuvumela ukuba ukwenze. Ngokuya ngewebhusayithi, ungasungula i-bot ngemizuzu eyisikhombisa nje. Le nkampani igxile ekwakheni izingxoxo ze-Facebook Messenger. Futhi into enhle kakhulu ngeChatfuel, akukho zindleko zokuyisebenzisa.
  3. Iyaxoxa - Iyaxoxwa yipulatifomu yezobuchwepheshe yokuxoxa yokudala enembile, efunekayo, okuhlangenwe nakho okuzenzakalelayo kunoma iyiphi imilayezo noma isiteshi sezwi.
  4. Ukushayela - Nge-Drift kuwebhusayithi yakho, noma iyiphi ingxoxo ingaba ukuguqulwa. Esikhundleni samapulatifomu endabuko wokumaketha nokuthengisa ancike kumafomu nokulandela okulandelayo, iDrift ixhumanisa ibhizinisi lakho nemikhombandlela ehamba phambili ngesikhathi sangempela. ILeadBot ifanelekela izivakashi zakho zesayithi, ikhomba ukuthi yikuphi abathengisayo okufanele bakhulume nabo bese babhala umhlangano. Awekho amafomu adingekayo.
  5. gupshup - Ipulatifomu yemiyalezo ehlakaniphile yokwakha okuhlangenwe nakho kokuxoxa
  6. ManyChat - I-ManyChat ikuvumela ukuthi udale i-Facebook Messenger bot yokumaketha, ukuthengisa nokusekela. Kulula futhi kumahhala.
  7. I-MobileMonkey - Yakha ingxoxo ye-Facebook Messenger ngemizuzu ngaphandle kokufaka amakhodi okudingekayo. Izingxoxo zeMobileMonkey zifunde ngokushesha ukubuza nokuphendula noma imuphi umbuzo mayelana nebhizinisi lakho. Ukuqeqesha iMonkey bot yakho kulula njengokubuyekeza nokuphendula imibuzo embalwa njalo ezinsukwini ezimbalwa.

Uma ufuna ukuzama ukwakha i-bot uwedwa usebenzisa ipulatifomu, Umagazini Wezingxoxo inesifundo esifakazela ukuthi ungakwenza lokho cishe imizuzu eyi-15.

Amapulatifomu Wentuthuko YeChatbot

Uma unezinsizakusebenza zentuthuko, ungahle futhi ngokwakha ama-bots wakho wengxoxo usebenzisa amathuluzi anokulungiswa kwemvelo kwendalo, ubuhlakani bokufakelwa, nokufunda komshini okulungele:

  • I-Amazon Lex - I-Amazon Lex iyinsizakalo yokwakha izixhumi zokuxoxa kunoma yiluphi uhlelo lokusebenza kusetshenziswa izwi nombhalo. I-Amazon Lex ihlinzeka ngokusebenza okuthuthukile kokufunda kokuqashelwa kwenkulumo okuzenzakalelayo (ASR) kokuguqula inkulumo ibe ngumbhalo, nokuqonda kolimi lwemvelo (NLU) ukubona inhloso yombhalo, ukukunika amandla wokwakha izinhlelo zokusebenza ngokuhlangenwe nakho komsebenzisi okubandakanya kakhulu nokuxoxa okunjengokuphila ukuxhumana.
  • Uhlaka lwe-Azure Bot - Yakha, xhuma, phaka futhi uphathe ama-bots ahlakaniphile ukuze uhlanganyele ngokwemvelo nabasebenzisi bakho kuwebhusayithi, uhlelo lokusebenza, iCortana, Amaqembu e-Microsoft, i-Skype, i-Slack, i-Facebook Messenger, nokuningi. Qalisa ngokushesha ngemvelo ephelele yokwakha i-bot, konke ngenkathi ukhokhela okusebenzisayo kuphela.
  • Ingxoxo - Ama-bots amaningi adinga ukuqeqeshwa futhi iChatbase yakhelwe ngqo le nqubo. Khomba ngokuzenzakalela izinkinga futhi uthole iziphakamiso zokwenza ukusebenziseka okusheshayo ngokufunda ngomshini.
  • I-Dialogflow - Nikeza abasebenzisi izindlela ezintsha zokuxhumana nomkhiqizo wakho ngokwakha ukuxhumana okubandakanya izingxoxo zezwi nokususelwa kumbhalo kuxhaswe yi-AI. Xhuma nabasebenzisi ku-Google Assistant, i-Amazon Alexa, i-Facebook Messenger, namanye amapulatifomu namadivayisi athandwayo. I-Dialogflow isekelwa yi-Google futhi isebenza kungqalasizinda ye-Google, okusho ukuthi ungakala kwizigidi zabasebenzisi.
  • Ipulatifomu ye-Facebook Messenger - AmaBots for Messenger enzelwe noma ngubani ozama ukufinyelela kubantu kuselula - noma ngabe inkampani yakho noma umbono wakho mkhulu noma mncane kangakanani, noma iyiphi inkinga ozama ukuyixazulula. Noma ngabe wakha izinhlelo zokusebenza noma okuhlangenwe nakho ukuze wabelane ngezibuyekezo zesimo sezulu, uqinisekise ukubhuka ehhotela, noma uthumele amarisidi kusuka ekuthengeni kwakamuva, ama-bots enza kube nokwenzeka kuwe ukuba ube nobuntu obuthe xaxa, usebenze ngokwengeziwe, futhi uhleleke kakhudlwana ngendlela osebenzisana ngayo nabantu.
  • IBM Watson - I-Watson kwi-IBM Cloud ikuvumela ukuthi uhlanganise i-AI enamandla kakhulu emhlabeni kuhlelo lwakho lokusebenza futhi ugcine, uqeqeshe futhi uphathe idatha yakho efwini eliphephe kakhulu.
  • LUIS - Insiza esekwe ekufundeni komshini yokwakha ulimi lwemvelo kuzinhlelo zokusebenza, ama-bots, kanye namadivayisi we-IOT. Dala masisha amamodeli alungele ibhizinisi, aqhubeka ngokuthuthuka.
  • AmaPandorabots - Uma ufuna ukuthola i-geek yakho futhi wakhe i-chatbot edinga ukufaka ikhodi encane, iPandorabots 'Playground ingeyakho. Yisevisi yamahhala esebenzisa ulimi lokubhala olubizwa nge-AIML, olumele Ulimi Lokumaketha Lobuciko Bokuzenzela. Yize singeke senze sengathi lokhu kulula, iwebsite inikeza isifundo ngesinyathelo ngesinyathelo usebenzisa uhlaka lwe-AIML ukuze uqalise. Ngakolunye uhlangothi, uma ukwakha izingxoxo zengekho kuhlu lwakho “lokwenza”, amaPandorabots azokwenza njalo yakhele eyodwa. Xhumana nenkampani ngamanani entengo.

Isiphetho

Ukhiye wokusetshenziswa ngempumelelo kwe-chatbot ukuqinisekisa ukuthi bathuthukisa ulwazi lwekhasimende lakho. Ungayakhi eyodwa ngoba kuyindlela eshisayo. Yenza uhlu lwezindlela ezingazuzisa amakhasimende akho, futhi uma wenelisekile i-chatbot ingasebenza ngenhloso ewusizo, buyekeza izinsizakusebenza ezibalwe ngenhla ukuthola okulungele wena.

One comment

  1. 1

    Umsebenzi omuhle Paul! Ngempela, izingxoxo zokuxoxa seziphenduke isikhali esisha semfihlo esethulwa ukuthatha isipiliyoni samakhasimende ezingeni elisha. Ngihlala nginesifiso sokwazi okwengeziwe ngama-chatbots ne-AI, futhi kufanele ngithi lezi zingxoxo nezici zazo azisoze zehluleka ukungimangaza. Muva nje ngivakashele amanye amabhulogi afanayo achaza izinhlobo ezahlukahlukene zama-chatbots nokuthi aguqula kanjani umhlaba wokumaketha. Nazi izixhumanisi. (https://www.navedas.com/the-chatbot-marketings-new-secret-weapon/ futhi https://mobilemonkey.com/blog/best-chatbots-for-business/)

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