iPerceptions: Izwi Lesikhulumi Samakhasimende

iphoqa

I-Voice of Customer (VoC) ukuqonda okuqoqiwe kwezidingo zamakhasimende, okufunwayo, imibono, kanye nokuncamelayo okutholwe ngokubuza ngqo nangokungaqondile. Ngenkathi iwebhu yendabuko analytics isitshela ukuthi isivakashi senzani kusayithi lakho, izimpendulo zokuhlaziywa kweVoC ziphendula UKUTHI kungani abathengi bethatha izinyathelo abazenza online.

Imibono iyipulatifomu esebenzayo yocwaningo esebenzisa ukuvimba ubuchwepheshe kumaphoyinti amaningi wokuthinta, kufaka phakathi ideskithophu, iselula nethebhulethi. I-iPerceptions isiza izinkampani ukuklama, ukuqoqa, ukuhlanganisa nokuhlaziya idatha yabo yeVoC.

Imibono ihlanganisa idatha ye-VoC newebhu analytics idatha efana ne-Google Analytics, ekuvumela ukuthi:

  • Landelela amazinga wokwaneliseka yamaqembu ezivakashi athile futhi uhlole kangcono amakhasi okufika, amakhasi okuphuma, amagama angukhiye okusesha, imithombo yethrafikhi nemikhankaso.
  • Linganisa amazinga wokuguqulwa uma kuqhathaniswa namazinga okuqedela umsebenzi ukuthola ukuqonda okungcono ngomjikelezo wokuguqulwa.Qhathanisa amanani okwaneliseka ngesikhathi esizeni, amakhasi avakashelwe, izingxenye ezivakashelwe kanye nesifunda sendawo.
  • Hlola isikhathi esizeni ngokuqedela umsebenzi ukuhlukanisa phakathi kwezivakashi ezilwela ukuthola ulwazi nalabo abahlanganyela kahle kusayithi.Thola umbhalo ovulekile, imibono yombhalo wangempela kanye nempendulo yabasebenzisi abaxhunyaniswe nokuhlaziywa kokuziphatha.

Imibono isekela izilimi ezingama-32 futhi yenziwa ngokwezifiso kumkhiqizo wakho.

UCABANGANI?

Le sayithi isebenzisa i-Akismet ukunciphisa ugaxekile. Funda ukuthi idatha yakho yokuphawula isetshenziswa kanjani.