Izingxenyekazi zeCRM kanye nezeDathaOzakwethuI-Social Media & Influencer Marketing

I-SurveySparrow: I-All-In-One Omnichannel Experience Management Platform Yakho

Impela kunethrendi phakathi kwabathengi namabhizinisi ngokufanayo ukuvikela idatha yabo kanye nobumfihlo ngaphezu kwalokho abake baba nakho esikhathini esidlule. Eminyakeni embalwa edlule, ngenza iphutha lokwabelana ngomakhalekhukhwini wami nenkampani futhi phakathi nezinyanga ngathola amakhulu ezingcingo engangingazicelile ezivela kumabhizinisi. Kuyamangaza impela… ngakho ngikuqonda ngokuphelele ukuhlehla emuva njengomakethi.

Sesikushilo lokho, abathengi namabhizinisi baphinde bafise ukuthi siqondiswe kakhudlwana futhi senze kube ngokwakho ekuxhumaneni kwethu nabo. Baphendula lapho umlayezo olungile uqondise inhloso yabo ngesikhathi esifanele... ukuze abakhangisi baqhubeke nokuthwebula ulwazi oluningi ngangokunokwenzeka ukuze bakhuphule ukutholwa, ukugcinwa, nokuthengisa amanani besebenzisa idatha.

Kuyini Ukuphathwa Kwesipiliyoni?

Itemu elithi ukuphathwa kokuhlangenwe nakho kunengqondo, kodwa ngokubona kwami, lihumusha umuzwa wokwakha amabhrendi owenziwe ngezifiso kakhulu ngokusekelwe ekuziphatheni nakudatha umthengi ayihlinzekayo ngamabomu nangokuthanda kwakhe.

Martech Zone

Izinkundla zokuphatha isipiliyoni zihlinzeka ngoxhaxha lwamathuluzi asebenzisanayo akhuthaza ukusebenzelana futhi anikeze indlela yokuthi izinkampani ziqoqe idatha engasetshenziswa ngokushesha ukuze kuthuthukiswe uhambo lwazo lwamakhasimende, kungaba ukwenza kube ngokwakho noma ukusebenzisa ubuhlakani ukuze bahlukanise ngokunembile futhi baxhumane nabalindelwe.

SurveySparrow

SurveySparrow iyinkundla yokuphatha umuzwa we-omnichannel. Inkundla inika amandla izindlela ezimbalwa zokuthi abakhangisi baxhumane nabathengi abangaba amakhasimende ukuze bazuze kuleyo datha ukuze bathuthukise uhambo lwabo lwamakhasimende. Nakhu ukubuka konke kwezinzuzo nezici zeplathifomu.

Izinzuzo ze SurveySparrow zihlanganisa:

  • Imikhondo eyandisiwe - Amafomu okukhiqiza okuhola ubusuku nemini aqinisekisa ukuthi awuphuthelwa ukuhola.
  • 24×7 Ukusekelwa Kwekhasimende - bhekana nanoma yimuphi umbuzo wamakhasimende ngamafomu kanye ne-survey bots.
  • Ulwazi Lwemakethe Olujulile - Yabelana ngezinhlolovo zocwaningo lwemakethe namakhasimende akho afanelekile futhi uthole imininingwane ecebile mayelana nokuziphatha kwabathengi nesimo sezulu semakethe.
  • I-Omnichannel Impendulo - Hlala uxhumene ne-pulse yekhasimende kanye nezitayela zemakethe ngempendulo ewusizo kuzo zonke izindawo zokuthinta. Yehlisa ukufutheka.

Inkundla inika amandla abakhangisi ukuthi bakhulise umkhondo, bahlanganyele nabo, futhi babaguqule ngokwenza amasu alandelayo:

  • Izinhlolovo Zocwaningo Lwezimakethe - Yabelana ngezinhlolovo zocwaningo lwemakethe ukuze ubeke umkhiqizo wakho ngendlela efanele, wenze intengo efanele, wenze ukuhlaziya oqhudelana naye, uhlonze amathuba emakethe, uxazulule izinselele, futhi wenze izinqumo ezingcono zebhizinisi. Dala inhlolovo ehehayo, yabelana ngayo ku-inthanethi noma ungaxhunyiwe ku-inthanethi, futhi uthole imininingwane ecebile.
  • Inhlolovo Yokufaneleka Kwemakethe Yomkhiqizo - Thatha umbono wamakhasimende ngomkhiqizo wakho ngokulinganisa ukulingana kwemakethe yomkhiqizo. Dala izinhlolovo ezihehayo, futhi wabelane ngazo namakhasimende akho. Thola imizwa yamakhasimende uma engasakwazi ukusebenzisa umkhiqizo wakho.
  • Iwebhusayithi Feedback Bots - Thuthukisa ulwazi lwakho lwewebhusayithi ngokushumeka i-bots yempendulo. Linganisa ulwazi lomsebenzisi (UX), ukutholakala kalula kwezinsiza kusayithi lakho, futhi uthuthukise ulwazi lwakho lwekhasimende ngokusekelwe empendulweni yesivakashi.
  • Amafomu Esizukulwane Esiholayo - Sebenzisa amafomu okukhiqiza umthofu ukuqoqa imininingwane ebalulekile. Isebenzise kuwo wonke amakhasi okufikela ayisisekelo ewebhusayithi yakho esemthethweni. Qoqa imininingwane yomsebenzisi, khomba indlela abayisebenzisa ngayo, ubuntu babo, bese wabelana ngayo nethimba lakho labadayisi.
  • Amafomu okuxhumana - Shumeka amafomu okuxhumana kuwebhusayithi yakho uma kwenzeka isivakashi sifuna ukufinyelela kunoma yimuphi umbuzo noma ukwesekwa. Ungakwazi ukukushumeka emgqeni futhi ukwenze ngendlela oyifisayo kube ichashazi. Kwenze kube yingxoxo futhi kube okomuntu. Njengoba nje iqembu lakho lingenza.
  • Izinhlolovo ze-NPS Zobudlelwano - Hlola ubuqotho bomkhiqizo kanye nokumela ikhasimende usebenzisa amaphuzu womkhangisi wenetha yobudlelwano (NPS) izinhlolovo. Hlela futhi uyenze ngokuzenzakalelayo ngezikhathi ezithile; kabili ngonyaka noma ngekota, kusetshenziswa izici eziphindaphindayo.
  • Izinhlolovo Zesipiliyoni somsebenzisi - Qoqa impendulo yesipiliyoni somsebenzisi kumakhasimende kanye nezivakashi zewebhusayithi. Linganisa ulwazi abantu abanalo ngazo zonke izici zomkhiqizo wakho, iwebhusayithi, kanye nokwesekwa
  • Izinhlolovo Zokubandakanyeka Kwamakhasimende - Yabelana ngezinhlolovo zokubandakanya amakhasimende futhi uhlanganyele namakhasimende akho njalo. Yabelana ngezincwadi zezindaba, izindaba ezifakiwe, abathumeli be-imeyili bezimemezelo, izaphulelo ezikhethekile nokunikezwayo. Yakha ubudlelwano obuhlala isikhathi eside.

I-SurveySparrow isiza abathengisi ngokuzenzakalela komsebenzi kanye nokwenza kahle kokuhamba komsebenzi, okubavumela ukuthi bondle idatha ngethani lokuhlanganisa okuhlanganisa i-Salesforce, HubSpot, -Google, Zendesk, Freshdesk, Intercom, Slack, WordPress, Zapier, Stripe, nokuningi.

Bhalisela I-SuveySparrow Mahhala

Ukudalula: Martech Zone iyinxusa le-SurveySparrow futhi sisebenzisa izixhumanisi ezihambisanayo kuso sonke lesi sihloko.

Douglas Karr

Douglas Karr i-CMO ye VulaINSIGHTS kanye nomsunguli we Martech Zone. UDouglas usize inqwaba yeziqalo eziphumelelayo ze-MarTech, uye wasiza ekukhuthaleni okungaphezu kuka-$5 bil ekuthengeni nasekutshalweni kwe-Martech, futhi uyaqhubeka nokusiza izinkampani ekusebenziseni nasekuzenzeleni amasu azo okuthengisa nokumaketha. UDouglas uyingcweti yokuguqula idijithali eyaziwa emhlabeni wonke kanye nesikhulumi se-MarTech. UDouglas futhi ungumbhali oshicilelwe wencwadi kaDummie kanye nencwadi yobuholi bebhizinisi.

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