Ukugeleza komsebenzi: Izindlela ezihamba phambili zokuSebenzisa uMnyango Wezokumaketha Ngokuzenzakalelayo

ukuqhutshwa komsebenzi

Esikhathini sokumaketha kokuqukethwe, imikhankaso ye-PPC nezinhlelo zokusebenza zeselula, amathuluzi asendulo anjengepeni nephepha awanandawo endaweni yanamuhla yokumaketha okunamandla. Kodwa-ke, kaninginingi, abathengisi babuyela kumathuluzi aphelelwe yisikhathi ezinqubweni zabo ezibalulekile, bashiye imikhankaso isengozini yephutha nasekuxhumaneni okungafanele.

Ukuqalisa imishini yokusebenza ezenzakalelayo kungenye yezindlela ezihlakaniphe kakhulu zokususa lokhu kungasebenzi kahle. Ngamathuluzi angcono akhona, abathengisi bangakhomba futhi benze imisebenzi yabo ephindaphindayo, enzima, banciphise ubungozi bamaphutha futhi benze inetha lokuphepha ukuvikela amadokhumenti ekulahlekeni ebhokisini lokungenayo. Ngokwenza lula ukugeleza komsebenzi, abathengisi babuyisa amahora esontweni labo ukuhlela nokwenza imikhankaso enemininingwane ngokushesha nangempumelelo.

Ukuzenzekelayo kuyisiqalo esilula sokucindezela imisebenzi ejwayelekile, kusuka ekubuyekezweni komqondo wokudala kuya ekuvunyelweni kwesabelomali, kuye esikhathini esizayo. Kodwa-ke, alukho uguquko olungenazo izinselelo zalo. Lezi yizinto ezimbili ezinkulu lapho amaphuzu izinhlungu ahlangana khona lapho eqhubekela phambili nge-automation yokuhamba komsebenzi, nokuthi abathengisi bangazulazula kanjani eduze kwabo:

  • Imfundo: Yamukela ngempumelelo ubuchwepheshe bokuzenzakalelayo bokuhamba komsebenzi kuya ngokuxhaswa ngumnyango ogcwele (noma, inhlangano). Ubuchwepheshe obusha - kanye ne-automation ikakhulukazi - kubangele ukukhathazeka ngokuphepha kwemisebenzi kusukela ekuguqulweni kwezimboni. Lokhu kukhathazeka, okuvame ukubangelwa hhayi ubuchwepheshe kepha ukwesaba okulula kokungaziwa, kungaphazamisa ukutholwa ngaphambi kokuthi kuqale. Lapho abaholi bezokumaketha befundisa kakhulu amaqembu abo ngokubaluleka kwe-automation, kuzoba lula kakhulu ukunciphisa ukucindezeleka koshintsho. Ekuqaleni kwenqubo yezemfundo, i-automation idinga ukubekwa njengethuluzi eliqeda izinto ezingathandeki emisebenzini yabakhangisi , hhayi njengomshini ozothatha indawo yomuntu ngamunye. Indima ye-Automation ukususa imisebenzi ephansi njengamaketanga amade e-imeyili kuyo yonke inqubo yokuvunywa. Imibhikisho eqondene nendima ethile noma izikhathi zokuqeqesha kungenye yezindlela zokuvumela abasebenzi bazibonele mathupha izindlela usuku lwabo lomsebenzi oluzothuthuka ngalo. Ukulinganisa isikhathi nokuzikhandla kwabasebenzi kuzokonga imisebenzi ejwayelekile njengokubuyekeza ukuhlelwa kokudala noma ukugunyazwa kwenkontileka kunikeza abathengisi ukuqonda okubonakalayo ukuthi ubuchwepheshe buzoba nomthelela kanjani kubo nsuku zonke.

    Kepha imfundo ayinakuphela ngomhlangano wezinsuku ezinhlanu noma ukuqeqeshwa. Ukuvumela abasebenzisi ukuthi bafunde ngejubane labo ngokusebenzisa amaseshini wokuqeqesha umuntu ngamunye nezinsizakusebenza eziku-inthanethi zinika amandla abathengisi ukuthi babambe inqubo yokutholwa. Kulelo nothi, abathengisi kufanele babandakanyeke kakhulu lapho besungula lezi zinsizakusebenza. Ngenkathi isinqumo sokuya kwidijithali singavela phezulu phezulu futhi umnyango we-IT kungenzeka kube yiwo othuthukisa ukuhamba komsebenzi, abathengisi ekugcineni bazowazi amacala abo okusetshenziswa kanye nezidingo zephrojekthi kangcono kakhulu. Ukwenza izinto zokufunda ezenzelwe imisebenzi ethile yomnyango wezokumaketha esikhundleni se-IT jargon kunika abasebenzisi bokugcina isizathu sokuba batshale imali eningi emzamweni wokutholwa.

  • Izinqubo Ezichaziwe: Umthetho “wokulahla udoti ngaphakathi,” usebenza ngokuphelele ekusebenzeni okuzenzakalelayo kokuhamba komsebenzi. Ukusebenzisa inqubo yezandla ephukile noma echazwe kabi ngeke kulungise inkinga ebangela lokho. Ngaphambi kokugeleza kokusebenza kungasetshenziswa ngedijithali, iminyango yezentengiso kumele ikwazi ukuhlanganisa izinqubo zayo ukuqinisekisa ukuthi imisebenzi yokuqala ibangela izenzo ezilandelanayo ezifanele. Ngenkathi izinkampani eziningi zikuqonda ukuhamba kwazo ngokujwayelekile, lezi zinqubo zifaka phakathi izinyathelo ezimbalwa ezibonakala zincane ezithathwa njengezingenamsebenzi futhi ezivame ukukhohlwa ngesikhathi sokushintshwa kwedijithali. ukuhambisa esigabeni sokuphrinta. Kodwa-ke, izinyathelo ezithathiwe maqondana nokusayinwa kanye nezinhlangano ezithintekayo enqubeni yokuhlela zingahluka kakhulu eminyangweni eminingi. Uma abathengisi bekwazi ukuhlanganisa inqubo eyingqayizivele yomsebenzi ngamunye bese ukusungula ukuhamba komsebenzi kuyinqubo elula.

    Ukuzenzakalela noma iyiphi inqubo yebhizinisi kudinga ukuqonda okujulile ngezinyathelo, abantu, kanye nokubusa okubandakanyekile ukugwema ukungaqondakali okungaba nomthelela omubi emphumela wokugcina. Njengoba ubuchwepheshe bokuhamba komsebenzi busetshenziswa, abathengisi kufanele babe nokugxeka ekuhloleni ukusebenza kwezinqubo ezizenzakalelayo ngokuqhathaniswa nozakwabo bezandla. Ezimweni ezimnandi kakhulu, ukuzenzekelayo kokuhamba komsebenzi kungumzamo wokuphindaphinda osiza iminyango yezentengiso ukuthi ithuthuke njalo.

Amathuba Angapheli

Ukusungula ukuhamba komsebenzi okuzenzakalelayo kungaba yindawo yokuqala yenguqu enkulu yedijithali ngaphakathi kwendawo yokusebenza. Iminyango yezokumaketha ivame ukubanjelwa ukuqhutshwa komsebenzi okuhamba kancane nokungasebenzi kahle okushiya isikhathi esincane sokuhlela umkhankaso nokuqalisa ukusebenza. Ukuzenzakalela, lapho kuhlelwe kahle futhi kwasetshenziswa ngolwazi olugcwele ngezinselelo ezingase zivele, kuyisinyathelo esiqonde ngqo. Lapho ukugeleza komsebenzi sekumisiwe futhi kusebenza kahle, abathengisi bangaqala ukujabulela umkhiqizo owandayo kanye nokusebenzisana okuza nokuhamba komsebenzi okuchaziwe okuzenzakalelayo.

Umklami we-SpringCM Workflow

Umklami we-SpringCM Workflow inikeza isipiliyoni somsebenzisi wanamuhla ukusetha ukugeleza komsebenzi ngezenzo ezithathwe kufayela, kufolda, noma kusuka ezinhlelweni zangaphandle ezifana ne-Salesforce. Shintsha imisebenzi yokuphatha, qala ukuhamba komsebenzi okuthuthukile, noma umake amadokhumenti nemibiko. Isibonelo, ungakha imithetho yokuhambisa ngokuzenzakalela idokhumenti ngayinye noma iqembu lamadokhumenti ahlobene kufolda ethile. Noma chaza ukusesha, amathegi wangokwezifiso avumelanisa amasistimu we-Customer Relationship Management (CRM) futhi axhume ngokuzenzakalela kumadokhumenti athile ukusiza ekulandeleni nasekubikeni.

Isifanekiso se-SpringCM Workflow

Imithetho ehlakaniphile ikuvumela ukuthi wenze inqubo ezenzakalelayo ezenzakalelayo enekhodi encane noma engenayo nhlobo. Hambisa ngokuzenzakalela izinkontileka noma amadokhumenti kubantu abangaphakathi noma ngaphandle kwethimba lakho. Ukuhamba komsebenzi okuthuthukile kusiza kakhulu ngesikhathi senkontileka noma ukukhiqizwa kwedokhumenti lapho ungasebenzisa idatha echazwe ngaphambilini ukunciphisa iphutha lomuntu, ukuzenzakalela ukusatshalaliswa ukuze kuvunyelwe, nokufaka kungobo yomlando izinhlobo ezivunyelwe ngokuxhumana okuncane komsebenzisi.

Ukusesha okunembile kwenza abasebenzisi bakwazi ukulandelela ngokushesha idokhumenti ngokusesha imethadatha efana nosuku lokuqala kwenkontileka noma igama lekhasimende. Ungachaza ukuthi ungamaka kanjani amadokhumenti ngokuya ngezidingo zawo ezithile zebhizinisi. Lawa ma-tag angavumelaniswa nama-CRM ukugcina amaqembu okuthengisa esebenza ngemininingwane efanayo yamakhasimende futhi angabanjiswa ukulandelela izinkontileka eziqukethe imishwana engajwayelekile noma okuxoxiswene ngayo.

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