IMedallia: Ukuphathwa Kokuhlangenwe nakho Ukuthola, Ukubona, Ukubikezela, kanye Nezinkinga Ezifanele Kokuhlangenwe Nakho Kwamakhasimende Akho

IMedallia XM

Amakhasimende nabasebenzi bakhiqiza izigidi zezimpawu ezibucayi ebhizinisini lakho: ukuthi bazizwa kanjani, bathanda ini, kungani lo mkhiqizo hhayi lokho, lapho basebenzisa khona imali, okungaba ngcono… Noma yini engabenza bajabule ngokwengeziwe, basebenzise okuningi, futhi uthembeke kakhudlwana.

Lezi zimpawu zigcwala enhlanganweni yakho ku-Live Time. IMedallia ithwebula zonke lezi zimpawu futhi inengqondo yazo. Ngakho-ke ungaqonda konke okuhlangenwe nakho kulo lonke uhambo. Ubuhlakani bokufakelwa bukaMedallia buhlaziya zonke lezi zimpawu ukuthola amaphethini, ukukhomba ubungozi, nokubikezela ukusebenza. Ngakho-ke ungalungisa izinkinga ngaphambi kokuba zenzeke bese uphinda kabili emathubeni okwenza okuhlangenwe nakho kube okungajwayelekile.

Yini Ukuphathwa Kwesipiliyoni?

Ukuphathwa kokuhlangenwe nakho kungumzamo wezinhlangano ukukala nokwenza ngcono okuhlangenwe nakho abakunikeza amakhasimende kanye nababambe iqhaza njengabathengisi, abahlinzeki, abasebenzi, nabaninimasheya.

Izici zefu leMedallia Experience

IMedallia's Experience Cloud inikela ngamasiginali angaphezu kwezigidigidi ezi-4.5 ngonyaka, yenza izibalo eziyizigidigidi eziyisishiyagalombili ngosuku kubasebenzisi abangaphezu kwesigidi ngenyanga. Izimpawu zesipiliyoni seKhasimende zingabanjwa kuzo zonke izindlela neziteshi ezilandelayo:

  • Izingxoxo - SMS, imiyalezo
  • Inkulumo - Ukuxhumana ngezwi
  • Digital - Iwebhusayithi, ngaphakathi nohlelo
  • Noma kuphi - Idivayisi, IoT
  • Social - Ukulalela komphakathi kanye nokubuyekezwa okuku-inthanethi
  • Surveys - Impendulo eqondile
  • I-LivingLens - Isiqophi and focus amaqembu

Iminikelo yeCore to Medallia yile UMedallia Athena, enika amandla ipulatifomu yabo Yokuphathwa Kokuhlangenwe nakho kobuhlakani bokufakelwa ukuthola amaphethini, ukulindela izidingo, ukubikezela ukusebenza, nokunaka ukunakekelwa kwezinqumo zesipiliyoni esithuthukisiwe.

Ukuphathwa Kokuhlangenwe nakho kweMedallia

Izici zeMedallia Alchemy Faka:

IMedallia Alchemy ihambisa izinhlelo zokusebenza zokuphatha isipiliyoni ezinembile neziluthayo zokuthola ukuqonda nokwenza okuthile

  • Yakhelwe Ukuphathwa Kwesipiliyoni - Izicelo zeMedallia zisebenzisa izingxenye zethu zeMedallia Alchemy UI namamojula, enzelwe injongo ye-Experience Management, ukuhlinzeka ngesipiliyoni esingaguquguquki futhi enembile kuyo yonke iwebhu neselula.
  • Isipiliyoni Somsebenzisi Esithuthukisiwe - IMedallia Alchemy ishayela ukuzibandakanya komsebenzisi ngokuhlangenwe nakho okunothile okufaka ukubonwa okusebenzisanayo, okwenzelwe izindima ezahlukahlukene nezinhlobo zomsebenzisi.
  • I-Modular Technology Foundation - Yamukela kalula futhi ngokushesha izinto ezintsha zakamuva zeMedallia zabasebenzisi bakho, ezenziwe zazwakala ngokwakhiwa kweMedallia Alchemy nezimo eziguqukayo.

Ubukhosi obuphezulu beMedallia

IMedallia iguqulela ngaphandle komthungo uhlelo lwakho lwesipiliyoni ukufanisa isakhiwo sakho senhlangano ngokuqhubekayo nangokuzenzakalelayo. Kusho ukuthini lokhu? Idatha efanele. Umuntu ofanele. Khona manje.

Isiphathimandla Sokulawulwa Kokuhlangenwe nakho Kwesipiliyoni

  • Ukumodela Okubanzi Okuyinkimbinkimbi - Khombisa noma ibuphi ubuphathi obuyinkimbinkimbi benhlangano futhi uhambise ukuqonda okulungile kwesisebenzi esifanele ngesikhathi esifanele ukuze bakwazi ukuthatha isenzo esifanele.
  • Izimvume zeDatha ye-Flexible - Hlonipha izimvume zedatha yokudla okusanhlamvu nezilawuli zokufinyelela kunoma yiliphi izinga esigabeni sabaphathi ukuqinisekisa ukuthi kuphela ulwazi olufanele futhi oluvumelekile olwabiwa nawo wonke umsebenzisi ngokuya ngeqhaza nezibopho.
  • Ukuvumelanisa kwe-Real-Time - Hlanganisa nezinhlelo eziningi zerekhodi (i-CRM, i-ERP, i-HCM) ukuvumelanisa ngamandla noma yiziphi izinguquko kuma-hierarchies enhlangano kanye nobudlelwano ngesikhathi sangempela.

Izinzuzo zeMedallia Experience Management Faka:

  • Izibalo zombhalo - Qonda isizathu sangemuva kwezikolo: thola izingqikithi, imizwa, kanye nabashayeli bokwaneliseka okuyisisekelo kuyo yonke idatha yakho engahlelwanga — kusuka kumazwana enhlolovo kuya ezingxoxweni ezingxoxweni nasema-imeyili — bese uguqula onke amagama abe yimibono esebenzisekayo.
  • Izenzo eziphakanyisiwe - Thola izincomo zesenzo ngokususelwa ekufundeni okujulile nasekutholakaleni okuzenzakalelayo kweziphakamiso ezisebenzayo ezishayela umthelela omkhulu.
  • Ukushaya Ingozi - Thola amakhasimende asengozini futhi uqonde abashayeli abasebenza ngemuva kwabo ngamamodeli wokuqagela asuselwa kunethiwekhi.

IMedallia Iyaphendula

Cela iDemo yeMedallia

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