Uma Ubudinga Obunye Ubufakazi Obengeziwe Bokuthinteka Kwamaselula Kwibhizinisi
Sidlule esigabeni sobuchwepheshe lapho amawebhusayithi abonwa khona njengesango elihle phakathi kwekhasimende nebhizinisi. Izinkundla zabasebenzisi, ama-FAQ, amadeski osizo ne-imeyili kusetshenzisiwe ekubekeni izikhungo zezingcingo ezibizayo nesikhathi esihambisanayo abasithathile ukuxazulula izingqinamba zamakhasimende.
Kepha abathengi namabhizinisi ngokufanayo bayazenqaba izinkampani ezivele zingalubambi ucingo. Futhi iwebhu yethu ephathekayo, uhlelo lokusebenza lweselula nomhlaba womakhalekhukhwini manje kudinga ukuthi othile aphendule kolunye uhlangothi lwefoni yakhe. Noma imikhondo namakhasimende engakuthinti ikakhulukazi ngocingo - iqiniso lokuthi bona can ibamba iqhaza ekwethembekeni kobudlelwano - kuthinta isinqumo sokuthenga.
IfByPhone kudale i-infographic ekhombisa indima edlalwe yi-Smartphones ekuguquleni ukuthengisa. Baqokomisa izibalo ezintathu ezibalulekile kubo bonke abathengisi - hhayi nje labo abanesabelo ekuthengiseni - okufanele uzicabangele lapho ucabanga ngokukhangisa ngamaselula.
- 30 billion izingcingo zokuthengisa ezingenayo zenziwe ngokuseshwa kwamaselula e-US ngo-2013 kanti kulindeleke izigidigidi ezingama-73 ngonyaka ka-2018.
- Ama-70% wabaseshi beselula anakho uchofoze inkinobho ethi Call kumiphumela yosesho ngokusho kwe-Google.
- U-61% wamakhasimende akholelwa ukuthi kubalulekile ukuthi amabhizinisi abanikeze inombolo yocingo abazoyishayela kanti u-33% uthe ngeke babe nethuba elincane lokusebenzisa nokubhekisa imikhiqizo engazange.
IfByPhone inikeza uhlelo lokuzenzakalela lokumaketha ngezwi oluvumela izinkampani ukuthi zixhumane, zilinganise futhi zithuthukise izingcingo zokuthengisa nezesevisi.