Ukuthuthuka kwe-Intelligent Self-Service

I-Zendesk SelfServicePreviewMed

Uma ufana nami, ukudelela ukubhekana nensizakalo yamakhasimende. Akukhona ukuthi angibathandi abantu - benza konke okusemandleni abo. Kepha kaningi kunalokho, ngiyazi kakhulu ngenkinga engisebenza kuyo kunabo. Ngiyakuzonda ukuhlala ocingweni ubambe imizuzu engu-5, kulandelwa ingxoxo imizuzu eyi-15, kulandelwe ukukhuphuka nokulinda okuningi nezincazelo.

Izinkinga eziningi ngiyazilungisa, noma ngiphendukela kunethiwekhi yami ukungisiza. Insizakalo yamakhasimende ehamba phambili, ngombono wami, isisekelo solwazi noma i-FAQ elungiselelwe kakhulu engingazisebenzela ngayo. Ngizochitha uhhafu wosuku ngifuna isixazululo kunokuba ngithathe leyo foni embi. Kubonakala sengathi abanye bayavuma.

zd search ikhasimende service self inforgraphic

Kungani sikhuluma ngokuhlinzekwa kwamakhasimende ku Ibhulogi yezokumaketha? Wonke amasu omphakathi aqala ngokunikwa amandla okuhle kokuzisiza. Uma ungahlinzeki ngamathuluzi amakhasimende akho awafunayo, indawo yokuqala abakhala ngayo iku-inthanethi. Leyo ngxoxo engemihle ingamisa imikhankaso emihle kakhulu yokukhangisa!

Isithombe sifakwe ekuqaleni I-Zengage, Ibhulogi yeZendesk

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