Ingxoxo eyodwa engiba nayo masonto onke namakhasimende iyindlela eya ngokuya ikhungathekisa yokwakha kanye nokusimamisa uhlelo oluyimpumelelo lokumaketha nge-imeyili. Kalula nje, njengoba uhlu lwakho lokumaketha lwe-imeyili lukhula, kanjalo nekhanda lakho lokuletha. Kubonakala sengathi abahlinzeki besevisi ye-inthanethi balilahlile noma yiliphi ithemba lezenzo ezingcono kakhulu ezivuza futhi banama-algorithms ayisimungulu aqhubeka nokujezisa okuhle...
Incazelo emfushane yalokho ukuxhumana kwe-Omni-channel kanye nezici ezithile namasu angaphakathi kuwo amaqembu wokumaketha ukukhulisa ukwethembeka nenani lamakhasimende abo.