Yini i-CRM? Ziyini Izinzuzo Zokusebenzisa Eyodwa?

Ngikubonile ukusetshenziswa okuhle kweCRM emsebenzini wami… nokunye okubi kakhulu. Njenganoma yibuphi ubuchwepheshe, ukuqinisekisa ukuthi iqembu lakho kunesikhathi esincane sokulisebenza futhi isikhathi esithe xaxa sokunikeza inani ngalo kuyisihluthulelo sokuqaliswa okuhle kweCRM. Ngibone amasistimu e-CRM angafakwanga kahle afriza amaqembu okuthengisa… nama-CRM angasetshenziswanga enza imizamo nabasebenzi abadidekile. Yini i-CRM? Ngenkathi sonke sibiza isoftware egcina imininingwane yamakhasimende