Isikhathi Samaqiniso: Izinyathelo Ezi-8 Zokulungela

Ngasekupheleni konyaka odlule ngimele ozakwethu ukuthi enze isethulo ngeZero Moment of Truth yakwaGoogle. Ngenkathi kunethamo lomzamo nezinto ezibonakalayo ezifakwe ekubhaleni isu, kubakhangisi abaningi besimanje izinto zisisekelo. Ngokuyisisekelo, umzuzu wokwenza izinqumo lapho uthatha isinqumo sokuthenga yiZero Moment of Truth - noma umane iZMOT. Nayi Isethulo se-ZMOT engisenzile: Nayi ividiyo eningiliziwe kufayela le-