Ama-ejensi Akwanele Tshela Amathemba Okuthatha Uhambo

Phuma

Okunye okungimangazile lapho sethula i-ejensi yethu eminyakeni eyi-7 eyedlule ukuthi ngithole ukuthi imboni ye-ejensi yakhelwe kakhulu ebudlelwaneni kunenani lezinsizakalo. Ngingaze ngiye ngisho nokusho ukuthi kuncike kakhulu ezinzuzweni zobudlelwano.

Ngabe iklayenti lakho likwethembe futhi ubususebenzisana nalo iminyaka? Yebo, lokho kuzoholela ekudlulisweni nasekuqhubekeni kobudlelwano obunempilo. Ngabe uke wathela iklayenti lakho isimanga, njengobuchwepheshe besimanje namathikithi engqungquthela enkulu elandelayo? Uzomangala ukuthi mangaki amaklayenti azokuthola nawo.

Ngabe unikeze iklayenti lakho nge Inani? Kuyadabukisa ukuthi lokho empeleni akunamthelela abanye abanawo. Besihlale siziqhenya ngomsebenzi wethu ngokususelwa ekutheni siphakamise futhi sahambisa kanjani amaklayenti ethu phambili. Simangele lapho sithola ukuthi abanye babo abakwenzanga lokho.

Eminyakeni edlule, njengoba sithatha amaklayenti, senza okuningi kakhulu ukunakekela ngaphambi kokungenela isivumelwano ukuqinisekisa ukuthi bayiklayenti elihle kithi njengoba behlola ukubona ukuthi siyiklayenti elifanele yini kubo. Kwesinye isikhathi amathemba afuna ukuqhubekela phambili futhi sihlehlele emuva noma sahamba. Kwesinye isikhathi ibhizinisi esivele sisebenza nalo lishintsha ubuholi futhi sihlehlele emuva noma sahamba.

Lapho sishiya iklayenti elilodwa elikhulu, umqondisi wabo omusha waxwayisa, “Akufanele ushise amabhuloho akho.” Ngimtshele ukuthi nakanjani besingafuni ukukwenza lokho kodwa ubenza iphutha elikhulu ngokulahla isu esilisungulile. Kwakukhulise ngempumelelo ukufunwa kwenkampani online kaningana kule minyaka. Wathuka wathi wazi kangcono. Ngakho-ke ngaphendula ngathi sizobuya lapho ephuma enkampanini. Eminyakeni edlule futhi ngesaba ukuthi sesiseduze - inkampani ilahlekelwe yikho konke umfutho ebesibanikeze wona… bese kuba okunye. Kungenzeka ngishise amabhuloho ami naye, kodwa ngikholwa ukuthi sizosiza inkampani futhi kungekudala.

Muva nje, besinendawo esidayisa ngokunethezeka yokuxhumana nathi ukuze uthole usizo. Ibhizinisi laliguqula ubunikazi futhi umnikazi ophilayo onenethiwekhi emangalisayo wayethengisa ibhizinisi kwabanye abanikazi abasha abanethalente. Noma wayeqhubeka nempilo, wayekhathazekile ngefa lakhe futhi efuna ukuqinisekisa ukuthi abanikazi abasha bayaphumelela. Njengoba bengasengethembela ku wakhe inethiwekhi, wasithinta ukubona ukuthi singakhulisa yini ukuqwashisa nokufuna online.

Vele, besingakwazi. Sikhombise izingqinamba ezimbalwa ezilengiswa ngobukhona bazo bewebhu futhi saxoxa ngamathrendi wakamuva embonini yakhe. Ngenkathi ekholwa ukuthi isidingo sokuthi inkampani yakhe inciphe, sithole ukukhula okukhulu nokwanda online. Isitolo sakhe sendawo esasidayisa izinto sasinezimpahla nezilinganiso ezazizoya kuzwelonke - wayengakaze asebenze kulokho ngamadijithi ngoba wayethembele kunethiwekhi yakhe.

Ngenkathi sisondela ekuxoxeni ngesabelomali nangesiphakamiso, waqala waphindela emuva wathi isabelomali sakhe besincane. Sixoxe ngenethiwekhi yakhe nangeminyaka eyithathile ukuyakha. Sixoxe ngesidingo asidingayo ukugcina nokukhulisa ibhizinisi. Waphindisela emuva wazizwa sengathi lokho kungaba wukuchitha imali, wafaka nje indawo yesiza ayesesivele esakhe engazange ilisize nakancane ibhizinisi lakhe. Siphinde samchazela ngamasu esizowasebenzisa - ukuthi bekungeyona nje isayithi, bekuwukufaka uphawu, ukukhushulwa komkhiqizo, okuqukethwe, ukuqwashiswa kosesho, amakhono we-ecommerce… ubengabhebhetheki.

Zombili lezi zibonelo yizinkampani ezazinamandla amangalisayo. Owokuqala, empeleni sisizile ukufinyelela nokukhulisa amandla futhi kwaholela ezigidini zamadola enkampanini yenkampani. Futhi ngiyakuqinisekisa ukuthi imali yethu engenayo ibiyingxenye yalokho. Owesibili ubenethuba lezigidi zamadola, kepha umnikazi akakwazanga ukukubona noma ngabe sizame kanjani ukukuchaza. Mhlawumbe besingakulungiselela kahle lokhu kunikezwa ngezinzuzo ezithile… kodwa ngiyangabaza ukuthi bekuzosiza. Sisadinga ukuthenga ngaphakathi kuklayenti kanye nokutshalwa kwemali okukhulu okwenziwe ukuhambisa inaliti.

Sahamba-ke. Futhi lapho esicela ukuthi sibuye sizoxoxa ngokuqhubekayo, samazisa ukuthi kufanele siqhubeke. Besinamathemba alibonile lelo thuba kanye nomthelela owenziwe umsebenzi wethu kwamanye amaklayenti.

Ngabe uzosebenzisa isu ledijithali? Ngokunokwenzeka… uzothola i-ejensi ethile ezomenzela umsebenzi othile. Umuntu othembisa ngokweqile, akhiphe iphrojekthi noma umkhankaso, bese eshiya nemadlana encane futhi iklayenti lingenzi kangcono. Ngifisa sengathi ama-ejensi abengalambile kangako futhi okuningi kungatshela lelo thuba thatha uhambo. Eminyakeni edlule bengingeke ngikusho lokho.

Eminyakeni edlule bengingeke ngikusho lokho. Bengizothi kungumsebenzi wethu ukufundisa amathemba ethu namakhasimende ethu. Uma bengalibonanga inani kanye nokutshalwa kwemali obekufanele kwenziwe, lelo bekuyiphutha lethu. Kepha akusenjalo… M Ngeke nje ngichithe isikhathi sami ngizama ukukuchaza.

Ngenzanga ngesonto noma ngaphezulu edlule lokho Abathengisi babeyingxenye yenkinga, imvamisa ibeka okulindelwe okukhulu ngezindleko eziphansi ezihlekisayo. Ngenxa yalokhu, iklayenti aliphumeleli futhi, njengoba izindleko zezinsizakalo abazikhokhele zingasebenzi, bayanqikaza ukutshala imali nangaphezulu. Uma wonke umuntu ekhuluma ngokuthi kulula kanjani lezi zinto (uma kungenjalo), nathi sinenkinga yezimboni.

Ucabangani? Ingabe ngisheshe ngaphendula? Mhlawumbe kade ngenza lokhu isikhathi eside kanti ngivele ngibe yinsini.

 

 

UCABANGANI?

Le sayithi isebenzisa i-Akismet ukunciphisa ugaxekile. Funda ukuthi idatha yakho yokuphawula isetshenziswa kanjani.