Kuyini Ukuqapha Komphakathi Kwezenhlalo? Konke Okufanele Ukwazi!
Mhlawumbe kufanele siqale kungani. Kwesinye isikhathi sixoxa ngokuqapha imithombo yezokuxhumana namakhasimende, futhi bathi abekho ezinkundleni zokuxhumana ngakho-ke abakhathazeki ngakho. Hhayi-ke… lokho kuyishwa ngoba noma umkhiqizo wakho ungabambi iqhaza ezingxoxweni zenhlalo, akusho ukuthi amakhasimende akho nalabo abazoba ngamakhasimende akho ababambiqhaza.
Kungani Kufanele Uqaphe Imidiya Yezokuxhumana
- An casula ikhasimende ixoxa ngokukhungatheka kwabo online. I-ejensi yethu ibe nokuzibandakanya okunzima ezinyangeni ezimbalwa ezedlule futhi saqasha ezinye izinsiza ukuxazulula lesi simo ngezindleko zethu. Saze saqinisekisa neklayenti ukuthi banelisekile ngemiphumela… kodwa-ke sabathola bexoxa nathi ku-inthanethi. Sabiza ngokushesha, salungisa isimo, base beyisusa ingxoxo. Ukube besingalaleli, besingeke sikwazi ukuqinisekisa ukuthi banelisekile futhi nesithunzi sethu besigcinwa ngokuhlakanipha.
- A abazoba amakhasimende lokho kulungele imikhiqizo nezinsizakalo zenkampani yakho kwezinye izinkundla zomphakathi ezicela usizo nezincomo zomthengisi. Njengoba ungekho engxoxweni, omunye umuntu esincintisana naye uyangena, abasize, futhi avuselele ukuthola inkontileka.
- A ikhasimende elijabulisayo ikhuluma ngawe online. Ukubuyekezwa nobufakazi kunzima ukukuthola, ngakho-ke lapho othile ekhuluma kahle ngawe - akudingeki nje ukuthi ukuzwe kufanele futhi ukwenqabe. Ubufakazi obuvela eceleni buyindlela ephumelela kakhulu yokuthola ukwethenjwa kwamakhasimende okulindelekile.
Lokhu i-infographic evela ku-Salesforce naku-Unbounce uhamba ngokusebenzisa amatemu kanye nezisekelo zokuqapha ezokuxhum. Kususelwa kumatemu - njengomehluko phakathi kokulalela, ukuqapha, ukuphathwa, analytics, nobuhlakani - kumasu wangempela womkhiqizo wakho wokuzibandakanya emithonjeni yezokuxhumana ngempumelelo.